Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Diouri Solutions Limited ("Company", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Diouri Solutions Limited provides digital transformation consulting services, including but not limited to:

• Product Strategy and Management
• Agile Transformation and Coaching
• Digital Product Development
• Process Optimization
• API and System Integration
• Technology Consulting

The specific scope, deliverables, and terms of any engagement will be defined in a separate Statement of Work or consulting agreement.

3. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Not interfere with or disrupt our services or servers
• Not attempt to gain unauthorized access to any systems
• Comply with all applicable laws and regulations

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Diouri Solutions Limited or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our content without our prior written consent.

Work product created during consulting engagements will be governed by the terms of the applicable consulting agreement or Statement of Work.

5. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of an engagement. This includes, but is not limited to:

• Business strategies and plans
• Technical specifications and architectures
• Financial information
• Customer data and analytics
• Trade secrets and proprietary methodologies

Specific confidentiality obligations may be detailed in separate non-disclosure agreements.

6. Payment Terms

Payment terms for consulting services will be specified in the applicable Statement of Work or consulting agreement. Unless otherwise agreed:

• Invoices are due within 30 days of receipt
• Late payments may incur interest charges
• All fees are non-refundable unless otherwise stated
• Expenses will be billed as incurred with supporting documentation

7. Limitation of Liability

To the maximum extent permitted by law, Diouri Solutions Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our services.

Our total liability for any claims arising from our services shall not exceed the amount paid by you for the specific services giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless Diouri Solutions Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your violation of these Terms
• Your violation of any third-party rights
• Your use of our services
• Any content you provide to us

9. Termination

We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Termination of consulting engagements will be governed by the terms of the applicable consulting agreement or Statement of Work.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the new Terms.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at: